This fantastic opportunity is for a General Manager to join an award winning independent bar and night club, where a passion for service and quality along with hard work are appreciated and rewarded.

Joshua Brooks has been an established music venue in the City of Manchester for over 25 years hosting an array of events including bands, big name DJs, comedians and other artists.

Working in close collaboration with the in-house Events Manager our General Manager position allows you to run the business as if it’s your own, only reporting directly to the owners.

We are looking for a talented General Manager who can offer the following:

  • Ability to lead from the front with a hands-on approach
  • A successful track record of growing sales and delivering profit
  • Leadership and people skills required to grow and motivate a team
  • An understanding of and passion for delivering legal compliance (applicants must be a personal licence holder)
  • Integrity and transparency in all business areas
  • Proactive communication and reporting skills
  • Hard work and determination
  • A positive ‘can do’, optimistic outlook

 

Job Description 

 

Role: General Manager

 

Reporting to: Owners

 

Peers: Events Manager

 

Direct Reports: Assistant Managers, Supervisors, Kitchen Staff, Bar Staff, Cleaners

 

Other Key Relationships: Head of Security, Suppliers, Licensing Officers, Environmental Health Officers, Bookkeeper, Payroll Clerk

 

Purpose of Role: The General Manager will work with colleagues to ensure the efficient running of the business, in accordance with legal policies and guidelines and the expectations of the owners. They will provide day to day leadership and direct line management of the team and take full responsibility for a smooth, consistent, and profitable operation.

 

KPIs:

  • Sales
  • Profit
  • Labour Costs
  • Stock Gross Profit
  • Environmental Health Officer audit
  • Customer Feedback

 

Main Job Tasks, Duties & Responsibilities: 

  • Recruitment, on-boarding and inducting new team members
  • Ongoing training, reviewing and performance management of team
  • Ongoing evaluation of processes, systems, purchase costs, pricing and KPI’s
  • Accurate and timely reporting of performance against KPIs to owners
  • Control of and compliance with all relevant legislation, namely:
    • Food safety
    • Health & safety
    • Fire safety
    • Licensing
    • Weights & Measures
    • GDPR

 

  • Management of all controllable costs and business P&L to deliver profit
  • Collaboration with Events Manager to deliver regular, profitable events
  • Ordering and control of food & drinks stock, minimising waste, theft and other variances
  • Effective planning and control of labour, balancing levels of service with cost
  • Management, control and security of cash including minimising loss
  • Support the owners in achieving their long term business goals
  • Deliver great quality food and drink
  • Deliver great quality customer service
  • Management of the kitchen, maintaining very high standards of quality, cleanliness and cost control
  • Management of independent security team, balancing safety and cost
  • Deliver great quality food and drink
  • Deliver great quality customer service

 

Person Specification

The successful candidate will have:

  • A Personal Licence
  • Level 2 Food Safety; Level 3 desirable
  • Proficiency in technology such as: an EPOS system, Excel (or equivalent spreadsheet package), Google Drive
  • Experience of managing a cellar, ideally including cask ales
  • Experience at supervisory or management level, ideally within a late night venue
  • Experience of managing a kitchen and the sale of food to the public
  • Ideally, experience of working with a security team

The successful candidate will exhibit the following personal qualities:

  • Motivational leadership
  • Responsiveness and swift decision making
  • Relationship building – with owners, local authority, nearby competitor venues, other GMs
  • Meticulous planning and organising
  • Effective time management and prioritisation
  • Problem analysis and solving
  • Attention to detail and standards
  • Delegation of tasks and responsibilities, with consistent monitoring and follow up
  • Excellent communication skills, for great interaction with customers, staff, security, licensing etc.
  • Adaptability – a willingness to do any job in the venue, being hands on both operationally and back of house
  • Perseverance, follow through and delivery on personal commitments
  • Drive to work hard and to go beyond expectations
  • Integrity, openness and transparency, to give the owners and all staff a clear and accurate picture of business performance.

 

Reward package: 

  • £30,000 per annum
  • Performance-related bonus of up to 20% of salary
  • Free meals on shift
  • Pension scheme
  • 28 days’ holiday

Hours: 

  • 48 hours a week over 5 days including Bank Holidays, late nights and weekends (days in lieu taken for Bank Holidays worked).

 

Apply:                                                                                   

If you have what it takes to become our next General Manager, apply with a CV and covering email to maddy@joshua-brooks.co.uk. Confidential discussions in advance of applying can also be arranged via the same email address.